The point of modern medicine is to make us feel better. Since Midnight last night, I have been dealing with a migraine that’s easily a 10 on the pain scale. I took 200mgs of sumatriptan, I took 4 – butalbital/acetaminophin 50/325 tablets, I took some meclizine for the vertigo and I got zero relief.
So, I went to Providence Urgent Care. It’s an outpatient clinic in my home town. My hope was that they would give me a Toradol shot and some nausea medicine and I could come home and get rid of my migraine.
Nope. Despite my instance that I had a “normal for me” migraine and that I had had a CT scan and MRI in the last six months, they refused to treat me. They required me to go to the an ER for a CT scan.
I went. The waiting room was fucking packed. The noise, the smell, the lights, all of it was enough to make me start crying. I asked the nurse how long it would be and if I could wait somewhere quiet. They have a quiet room.
No such luck. Even though Providence Urgent Care had called ahead and the ER was aware of my situation, they just couldn’t handle the patient load. The quiet room was incredibly full and it was going to be at least 8 hours before they could get to me. Now, I could probably get my CT scan done within 4 hours.
My options: Wait there in those torturous fucking conditions because anyone who has ever had a migraine knows that room full of people talking, phones ringing, two TVs going, and just the hustle and bustle is enough to make you want to slit your wrists or chop off your own damn head OR I could go home.
So, I’m home with a migraine that hurts so bad I continue to cry off and on. I can’t sleep because of it. And the fifteen minutes I did spend in that waiting room of the ER was enough to make me want to kill people – because I have frontal lobe migraines and for some reason that brings out the Jack the Ripper in me.
I can’t even get a second opinion without it charging me an arm and a leg because my insurance won’t pay for me to go to any other urgent care center except Providence Urgent Care. I’ve been to the others for a migraine and it’s roughly a $600 bill.
The point of modern medicine is to make us feel better. But I’m like every other migraine sufferer on the planet; not all my migraine symptoms fit neatly into a list – particularly, I always have vision issues and vertigo with a migraine… ALWAYS – But that’s why I was refused treatment and had someone demand a CT Scan. Because while it’s normal for me, it isn’t on the standard list.
However, I would point out that this is the first time someone has refused to treat me with those symptoms. The very first time. I get asked “is that normal for you?” and once I reply with “yep, that’s normal for me.” we proceed with treatment. And of course, my neurologist is on vacation this week…
Thanks Providence Urgent Care for making a migraine sufferer’s day that much worse. I feel completely and utterly dejected because I can’t handle sitting in a crowded waiting room for 8 hours and now I can’t get treatment unless I do despite the fact that this is a normal for me migraine. Well done, your level of attention to detail in my case (by the way I was treated by Providence Urgent Care in April for a migraine with these EXACT SAME SYMPTOMS) is just mind-boggling.